Do I have to be home to receive my package?

Standard Shipping: the shipping provider may leave the package at the door if you’re not home. Please note that the package becomes your responsibility upon delivery.

Express Shipping: the shipping provider is required to obtain a signature; therefore someone in your household must be home to receive and sign for the package.

*For further information on shipping & delivery standards, please contact your designated shipping provider (as per below).

Your Metrin order will be delivered by one of these 3 shipping providers:

  • Canada Post
  • United States Postal Service (USPS)
  • UPS

Tracking details will be emailed to you once your order ships out. *If you are provided with Canada Post shipping details, but your shipping address is in the USA, this means your package will be delivered by the United States Postal Service.